9 hard skills or competencies (industry competencies) for Quality Assurance Engineer I
Skill definition-Applying analytic principles and methods to identify the properties and state of a system, device, or mechanism.
Level 1 Behaviors
(General Familiarity)
Describes the key elements of engineering analysis in solving specific problems or issues.
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Level 2 Behaviors
(Light Experience)
Assists in project planning and analysis to identify opportunities and needs.
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Level 3 Behaviors
(Moderate Experience)
Checks project data and resources for engineering analysis to determine specifications.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with cross-functional teams to assess and resolve complex engineering analysis issues.
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Level 5 Behaviors
(Mastery)
Champions industry best practices to improve engineering analysis efficiency.
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Skill definition-Identifying and analyzing the causes of issues to reduce recurrence using problem-solving techniques.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and benefits of root cause analysis in process improvement.
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Level 2 Behaviors
(Light Experience)
Collects data for investigations and troubleshooting processing issues for root cause analysis.
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Level 3 Behaviors
(Moderate Experience)
Guides the data collection and review process to support the root cause analysis operations.
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Level 4 Behaviors
(Extensive Experience)
Conducts root cause failure analysis investigations in production and maintenance processes.
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Level 5 Behaviors
(Mastery)
Designs corrective action plan to notify and solve principal customers with major issues.
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2 general skills or competencies (Job family competencies) for Quality Assurance Engineer I
Skill definition-Verifying the adherence of product with required specifications and expectations to track and resolve deficiencies prior to product release.
Level 1 Behaviors
(General Familiarity)
Cites quality assurance development and implementation processes, structure, and best practices.
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Level 2 Behaviors
(Light Experience)
Assists in the implementation of a quality assurance improvement plan to enhance quality assurance procedures.
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Level 3 Behaviors
(Moderate Experience)
Administers quality assurance efforts to guarantee compliance with program policies and guidelines.
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Level 4 Behaviors
(Extensive Experience)
Evaluates critical data to identify areas for improvement in quality assurance systems.
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Level 5 Behaviors
(Mastery)
Advocates safe operations and lost time reduction through compliance with quality assurance protocols.
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Skill definition-Developing and implementing a set of procedures intended to maintain the quality of a product and reduce any risks or errors.
Level 1 Behaviors
(General Familiarity)
Cites the quality control best practices to ensure the improvement of product quality.
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Level 2 Behaviors
(Light Experience)
Carries out quality-control tests and analyses to check product alignment with specified standards.
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Level 3 Behaviors
(Moderate Experience)
Executes continuous improvement and process control techniques to help identify quality improvement opportunities.
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Level 4 Behaviors
(Extensive Experience)
Designs statistical process controls (SPCs) of incoming raw and in-process materials.
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Level 5 Behaviors
(Mastery)
Authorizes the implementation of streamlined process control activities to improve product quality.
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11 soft skills or competencies (core competencies) for Quality Assurance Engineer I
Skill definition-Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
Level 1 Behaviors
(General Familiarity)
Cites examples of how customers use our business's products and services.
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Level 2 Behaviors
(Light Experience)
Describes our organization's current marketing campaign.
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Level 3 Behaviors
(Moderate Experience)
Announces and explains updates of products and services and delivery.
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Level 4 Behaviors
(Extensive Experience)
Enhances employees' understanding of several sets of interrelated products and services and their interdependence.
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Level 5 Behaviors
(Mastery)
Conceives and plans our business’s future structure according to the target market and P/S strategy.
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Skill definition-Analyzing and improving existing processes and workflows to minimize process errors and streamline organizational efficiency.
Level 1 Behaviors
(General Familiarity)
Describes the different models of continuous improvement used in optimizing existing processes.
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Level 2 Behaviors
(Light Experience)
Demonstrates open and accepting behaviors when new processes are implemented.
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Level 3 Behaviors
(Moderate Experience)
Executes new approaches in evaluating existing processes that affect workplace productivity.
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Level 4 Behaviors
(Extensive Experience)
Creates models and forecasts to justify and demonstrate the value of an improved process.
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Level 5 Behaviors
(Mastery)
Articulates benefits of process improvement to drive our business in implementing change.
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Summary of Quality Assurance Engineer I skills and competencies
There are 9 hard skills for Quality Assurance Engineer I, Engineering Analysis, Root Cause Analysis, Materials Engineering, etc.
2 general skills for Quality Assurance Engineer I, Quality Assurance, Quality Control.
11 soft skills for Quality Assurance Engineer I, Products And Services, Process Improvement, Standard Operating Procedures (SOP), etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Assurance Engineer I, he or she needs to be proficient in Products And Services, be proficient in Process Improvement, and be proficient in Standard Operating Procedures (SOP).